Terms & Conditions

Phatsima Jewellery designs Terms and Conditions.


These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Phatsima Jewellery Designs accessible at www.phatsimajd.com.

Phatsima Jewellery Designs is a member of the South African Jewellery council. You can there for buy with confidence. The Jewellery Council of South Africa is an established regulation board for members and act as mediators and arbitrators in the event of complaints from consumers. They have set high standards that all members such as Phatsima Jewellery Designs abide by on behalf with the government, and other stakeholders in the trade, we there for trade with high ethics and honesty for all our customers.

All our product descriptions are true and genuine to what they are explained to be in the website and the invoice received. All our Diamonds from the size of 0.5ct are certified from the diamond grading laboratory. We offer un certified diamonds should the client requests for one due to their budget constraints. If a client chooses to purchases a diamond with no certificate, we have to use the estimated description of the diamond given by the supplier and trust that is precise. Phatsima is a specialist in custom made jewellery. We therefor can only price based on the estimated value and quality of the diamond given by the diamond supplier. Phatsima is not responsible for any discrepancies done by the diamond suppliers or Laboratory regarding the colour and clarity of the diamonds. We can only verify a diamond with a diamond tester and the diamond weight to ensure that our clients receive genuine products. The specifications of the colour and clarity are done by the Laboratory as they use the best equipment in determining the details of a diamond.

Intellectual Property Rights
Other than the content you own, under these Terms, Phatsima Jewellery Designs and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website, placing orders and online shopping.


Online Shopping

Our online shopping payment system is hosted by PayFast which is a highly credible safe and secure online system with all security processes implemented to protect you. This ensures that you can have fun shopping with us safely. We will never use your information without your written consent.

Deliveries in South Africa, Gauteng region are free of charge.
We will notify you if products are discontinued or if the item is unavailable but in the process of being manufactured. Items that are ready and available can be delivered within a maximum time of 5 working days.
The manufacturing process for new orders take a maximum time of 3 weeks before dispatch.


For orders and quotations

• A minimum of 50% deposit is required to start the manufacturing process.
• The balance is then settled when the order is complete, before collection or delivery.

• Goods remain property of Phatsima until paid for in full. • •
• The dollar rate against the rand affects the price there for due to the constant change of the rate any jewellery orders not paid within 2 months will be charged on the current rate which may result in a higher cost than the price quoted.

• A 3% interest will be charged per month for any outstanding balance not paid within 3 months from the order placement.



• All our jewellery comes with a 1 year warranty.
• Jewellery repairs within the first year of purchase will be repaired with no charge provided that all the required gemstones and metal are available. Clients are liable for any loss of Gemstones and metal.
• First time ring sizing will be offered to clients within the first year of purchase.
• Clients are liable for damaged jewellery due to negligence.



You are specifically restricted from all of the following:
• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Phatsima Jewellery Designs may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.


In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Phatsima Jewellery Designs a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.


Your Content must be your own and must not be invading any third-party’s rights. Phatsima Jewellery Designs reserves the right to remove any of Your Content from this Website at any time without notice.


Limitation of liability
In no event shall Phatsima Jewellery Designs, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Phatsima Jewellery Designs, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Phatsima Jewellery Designs from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


Variation of Terms
Phatsima Jewellery Designs is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


Phatsima Jewellery Designs is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


Entire Agreement
These Terms constitute the entire agreement between Phatsima Jewellery Designs and you in relation to your use of this Website, and supersede all prior agreements and understandings.


Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of za, and you submit to the non-exclusive jurisdiction of the state and federal courts located in za for the resolution of any disputes.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Privacy Policy of Phatsima Jewellery Designs

Phatsima Jewellery Designs operates the www.phatsimajd.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Phatsima jewellery designs website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service for you. We will not use or share your information with anyone except as described in this Privacy Policy.


Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personal information, such as  your name, phone number, and postal address. The information that we collect will be used to contact or identify you.


Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
In future our website may use “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Thank you.

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